Wednesday, November 17, 2010

Issues reported with Online banking transfer

One of the buyer has reported issues with online Bank transfer. The amount has been deducted from account and there is no order confirmation on eBay. This is also seconded by our own experience of very low sales in last 2 days.
Here is what has been reported-
"
Dear frnz,

I made a payment for purchasing 2 games frm ebay.in this evening.
I chose the option to pay through bank transfer and after clicking confirm, i was not shown any confirmation nor anything. Instead the page was blank. Money was deducted from my account but there is no confirmation about that in ebay nor in my cart.
Please assist me in this issue. 

" - ju****n

We would suggest  buyer to have the transaction id ready and contact eBay paisapay support on chat. We do not recommend calling them on helpline as they keep on hold for hours on a paid call. Transaction id or reference number can be found from the statement available on online banking account statement. 

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